FAQ

Hi. I’m the maybelline beauty advisor, here to answer any questions you have about our products and services. Please select from the list of questions below or submit your own.

Maybelline products are available at mass market retailers, drugstores and supermarkets nationwide. We do not sell our products directly.

To locate a specific product, please return to our website and click on the product you are interested in. Find the shade you are looking to purchase and select it.

You will have a choice to BUY from our on-line retailers or you can enter your zip code in the FIND IN STORE field to find stores in your area that recently sold your product.

Looking for a specific shade? Some shades are limited editions and only sold in stores for a short period of time. Limited edition shades are featured on promotional displays and will not be found on the standard wall of products. Once these shades are sold out, there is no way to purchase them.

We are sorry that your Maybelline New York product was discontinued. Unfortunately, we have no way for you to purchase a discontinued product.

To learn more about our current selection of products, please select the product category at the top of the page.

We hope you will find another Maybelline New York product that you'll like just as much.

Thank you for your interest in Maybelline, a brand of L'Oréal USA, Inc.

L’Oréal no longer tests any of its products or any of its ingredients on animals, anywhere in the world nor does L’Oréal delegate this task to others. An exception could only be made if regulatory authorities demanded it for safety or regulatory purposes.